HomeMy WebLinkAbout26-1696 03-24-2026RESOLUTION NO. 26-1696
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF EULESS,
TEXAS, ADOPTING THE MARY LIB SALEH EULESS PUBLIC LIBRARY
STRATEGIC PLAN 2026-2031.
WHEREAS, the Euless City Council recognizes the importance of long-term
planning to guide the library's mission, vision, and services; and
WHEREAS, the Strategic Plan outlines goals, objectives, and strategies to
enhance library services, strengthen community engagement, and ensure responsible
stewardship of resources for the benefit of the Euless community; and
WHEREAS, the Strategic Plan is attached hereto and incorporated herein as
Exhibit A.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY
OF EULESS, TEXAS, THAT:
SECTION 1.
The City Council of the City of Euless, Texas adopts the Mary Lib Saleh Euless
Public Library Strategic Plan 2026-2031, attached hereto as Exhibit A, and supports its
implementation as a guiding framework for library services, programs, and initiatives.
SECTION 2.
City staff are authorized and directed to implement the goals and strategies
identified in the Mary Lib Saleh Euless Public Library Strategic Plan 2026-2031, subject
to available resources and City Council policy direction.
APPROVED AND ADOPTED at a regular meeting of the Euless City Council on
March 24, 2026, by a vote of 6 ayes, 0 nays, and 0 abstentions.
APPROVED:
ATTEST:
Tim Stinneford, M. or Pro Tem im utter, ' MC, MMC
City Secretary/Chief Governance Officer
Exhibit A
Strategic Plan: Mary Lib Saleh Euless Public
Library
2026-2031
Connecting People, Inspiring Possibilities, Building Community
Vision
The Mary Lib Saleh Euless Public Library will be a customer -centered, community -driven library
—a welcoming space where every interaction strengthens trust, every program sparks learning,
and every partnership builds a stronger, more connected community.
Mission
Our mission at the Mary Lib Saleh Euless Public Library is to empower individuals and
communities by providing free and open access to knowledge, learning, and opportunity —
fostering informed, connected, and engaged citizens.
Core Values
• Customer Service Excellence — We prioritize kindness, empathy, and professionalism in
every interaction.
• Community Access & Engagement — We ensure access and representation for all
members of our diverse community.
• Community Connection — We strengthen relationships and respond to local needs.
• Innovation & Learning — We embrace creativity and continuous improvement.
• Stewardship — We manage resources responsibly for lasting impact.
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Strategic Priorities & Goals
1. Exceptional Customer Experience
Goal: Deliver consistently high -quality, welcoming, and responsive service to every patron.
Objectives:
• Develop a Customer Service Promise outlining service standards for all staff.
• Implement customer service training focused on empathy, communication, and
problem -solving.
• Listen and act on patron feedback.
• Streamline policies and procedures to reduce barriers to access.
2. Community Engagement & Partnerships
Goal: Deepen community relationships and position the library as a trusted partner in civic
and cultural life.
Objectives:
• Strengthen collaborations with schools, nonprofits, and local agencies to support
literacy, wellness, and workforce development.
• Expand outreach to underserved populations, including seniors, new residents, and
English as a second language patrons.
• Develop an annual Community Impact Report highlighting partnership outcomes.
• Provide opportunities for library patrons to give input on services provided at the
library.
3. Programs That Inspire and Empower
Goal: Offer engaging, relevant, and inclusive programs that promote learning, creativity, and
belonging.
Objectives:
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• Align programming with community priorities such as digital literacy, workforce skills,
wellness, and culture.
• Create signature programs that highlight the library's community focus.
• Strengthen teen engagement and provide youth leadership opportunities.
• Use data to evaluate participation, satisfaction, and outcomes.
4. Welcoming Spaces & Technology
Goal: Ensure the library's physical and digital environments are accessible, safe, and inspiring.
Objectives:
• Update public spaces to promote comfort, inclusivity, and flexibility.
• Invest in technology access and support, including digital literacy coaching.
• Review safety and accessibility standards annually.
• Enhance the library's digital presence with user-friendly design and interactive features.
5. Staff Development & Organizational Excellence
Goal: Support a culture of learning, collaboration, and leadership at all levels.
Objectives:
• Develop a comprehensive staff training plan focused on customer service, community
engagement, and technology.
• Encourage cross -departmental collaboration and idea sharing.
• Recognize staff achievements through meaningful appreciation initiatives.
• Review organizational structure to ensure sustainability and adaptability, as well as
individual development.
6. Sustainable Growth & Stewardship
Goal: Maximize resources and operational efficiency to sustain long-term community impact.
Objectives:
• Diversify funding through selective grants, sponsorships, and Foundation partnerships.
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• Budget resources will be utilized to further the Library's mission.
• Communicate transparency through annual performance reports.
• Build and sustain a strong volunteer base.
7. Collection Development
Goal: The library will maintain a dynamic, well-rounded collection that reflects the diverse
needs, interests, and experiences of our community. All selection, evaluation, and weeding
decisions will be guided by the Library's Collection Development Policy.
Objectives:
• All decisions will align with the Collection Development Policy.
• Curate materials in multiple formats to meet evolving user preferences.
• Respond to community demand while maintaining a balanced, high -quality collection.
• Use data -informed approaches to monitor usage, fill gaps, and allocate resources
responsibly.
• Support intellectual freedom and equitable access to information.
By adhering to the Collection Development Policy, the library ensures stewardship of public
funds, alignment with professional standards, and a collection that remains relevant,
responsive, and community centered.
Evaluation & Accountability
Progress will be tracked through:
• Monthly management evaluation of collected data
• Annual work plans aligned with each strategic goal
• Community and staff feedback
• Key performance indicators (KPIs) such as attendance, engagement, and satisfaction
metrics
• Annual Board review and public reporting
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Conclusion
This strategic plan positions Mary Lib Saleh Euless Public Library as a customer -centered,
community -driven library —a welcoming space where every interaction strengthens trust, every
program sparks learning, and every partnership builds a stronger, more connected community.
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